Episode 96: Jerry Overton serves as the Chair of the Board of Accreditation for the International Academies of Emergency Dispatch, the organization charged with setting standards, establishing curriculum, and conducting research for public safety dispatch worldwide.Previously, he served as the Chief Executive Officer, Richmond Ambulance Authority (RAA), Richmond, Virginia, for 18 years and had overall responsibility for the internationally acclaimed performance based EMS system. Mr. Overton also served as the Chief Executive of the Kansas City, Missouri, EMS system. As an expert in EMS system design and deployment strategies, he was named one of the 20 most influential leaders in EMS by JEMS magazine. In 2016 he received the Lifetime Achievement Award from the National Association of EMTs and the National Registry of EMTs. We discuss his great EMS history, work in other countries, a few good lessons he learned, his leadership style, Jack Stout and what he is doing now.