Episode 180 is ESO Metrics with Drs Brent Myers and Remle Crowe. An interesting podcast this week as my guests discuss the ESO Metrics Project. Performance metrics are becoming increasingly valuable in the healthcare industry as well as in EMS. Brent and Remle will take us through the project and discuss what metrics are improving, declining, and staying the same. Do you wonder how the item list in the drop-down menus in the ESO PCR program is the way they are? The answer is provided in the podcast. Dr. Brent Myers is an internationally recognized expert in the areas of EMS System Design, Performance Improvement, and Population Management. He is the Immediate Past President of NAEMSP and currently serves as the Chief Medical Officer of ESO and Assistant Medical Director of the Wake County EMS System. Dr. Remle Crowe began her career in EMS as a volunteer EMT and instructor with the Mexican Red Cross in Mexico City. She completed the EMS Research Fellowship at the National Registry of EMTs, earning her Ph.D. in Public Health from The Ohio State University. Currently, Remle serves as a research scientist and performance improvement manager with ESO.